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Detailed breakdown of what's included in each plan
| Features | Basic | Pro Most Popular | Enterprise |
|---|---|---|---|
| Chat Messages | 1,000/month | 10,000/month | Unlimited |
| Team Members | 2 seats | 10 seats | Unlimited |
| Knowledge Base | 1 knowledge base | 5 knowledge bases | Unlimited |
| Integrations | Basic integrations | All integrations | All integrations |
| Analytics | Basic reports | Advanced reports | Custom reports |
| Support | Email support | Priority support | 24/7 priority support |
| Custom Branding | |||
| API Access | |||
| Advanced Analytics | |||
| Priority Support | |||
| White Label | |||
| Dedicated Manager | |||
| Custom Integrations | |||
| SLA |
Everything you need to know about our pricing and plans
Start with a 14-day free trial on any plan. No credit card required. You'll have full access to all features of your chosen plan during the trial period.
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any billing differences.
We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and wire transfers for Enterprise customers.
No setup fees for Basic and Pro plans. Enterprise customers may have custom implementation fees depending on requirements.
Cancel anytime with no penalties. Your account remains active until the end of your current billing period. No refunds for partial months.
Basic plans include essential integrations (Shopify, WordPress). Pro and Enterprise include all 50+ integrations plus API access for custom connections.
Yes! We offer 50% discounts for qualified nonprofits and educational institutions. Contact our sales team to verify eligibility.
We guarantee 99.9% uptime for all plans. Enterprise customers receive a formal SLA with service credits for any downtime.
Large organization? Special requirements? Let's discuss a custom solution tailored to your needs.
Join thousands of businesses already using Chattrick to deliver exceptional customer experiences.
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